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Everything you need to know about Navo. If you don’t see your question here, reach out anytime.
36 questions
Navo is built around speaking. It's faster than typing, and you don't have to stop what you're doing to use it. Typing isn't supported yet.
Those tools require you to go to them. You leave the page, describe what you were looking at, then return to compare the answer against it. Navo works the other way around — it's already on the tab you're reading and already has the page in front of it, so you only have to ask.
Ctrl+Shift+Space on Windows and Linux, and Cmd+Shift+Space on Mac. Chrome treats the "Ctrl" in an extension's default shortcut as Command on macOS, which is why the two differ. You can change it to whatever you prefer.
Yes. Go to chrome://extensions/shortcuts, find Navo, and set the combination you want. If another extension already uses it, Chrome will tell you there. Your dashboard's Hotkey page shows your current shortcut, read directly from Chrome, so you can confirm it worked.
Four things to check.
You may be on a page Chrome protects — extensions can't run on chrome:// pages, the Chrome Web Store, or other extensions' pages. Try a normal site.
Another extension may have claimed the combination. Check chrome://extensions/shortcuts and pick a different one.
Nothing may be assigned. Chrome allows four extension shortcuts at a time, so if four are already in use, Navo's can end up blank. The same page will show it as empty.
On a Mac, the default is Cmd+Shift+Space rather than Ctrl+Shift+Space.
If the pill appears and shows a message, the shortcut is working — whatever it says is the thing to fix.
Navo only reads the page when you press your shortcut — never before, never in the background. The address is trimmed to the site and page, so anything you searched or anything after the # never leaves your browser. Your questions and answers aren't stored anywhere. There's no place in our database for them to go. We don't sell your data.
No. Navo reads the content of the tab you're on, through the browser, when you press your shortcut. It has no access to your screen, your other applications, or anything outside Chrome.
No. Nothing is read until you press your shortcut. Between questions, Navo isn't looking at anything.
Two things leave your browser when you ask, and they go to different places. Your voice recording goes to OpenAI, which converts it to text. The page content and your question go to the model that writes the answer. Each is used once, for that one answer.
No. We record what a question cost us to run — which model, how many seconds of audio, what plan you're on — but never the question, the answer, or the page.
No.
The extension never sees or stores your password. You sign in on heynavo.app, and the extension can't access your account for anything else.
Yes. Free includes 40 credits a week, your own shortcut, and the everyday model. No card required.
Free — 40 credits a week.
Pro, $19/month or $15 billed yearly — 6,500 credits, a stronger model for sharper, deeper answers, web search, and follow-up questions.
Max, $49/month or $39 billed yearly — 16,500 credits, everything in Pro, and complex reasoning for your hardest questions.
Every plan includes a monthly amount of credits. Free also has a weekly limit, which resets every Sunday at midnight in your own timezone. Pro and Max have no weekly limit. When you reach a limit, Navo tells you and you can upgrade or buy credits.
The monthly limit is your plan's credits, and it resets on a set date. The weekly limit only applies to Free, and it resets every Sunday at midnight in your own timezone.
Credits are how usage is measured. Each question uses a small amount depending on the model and how much work it takes. If you run out, Navo tells you which limit you hit and when it resets. On Pro and Max you can buy more credits; on Free you can upgrade for a bigger allowance.
On Free, your weekly limit resets every Sunday at midnight in your own timezone. Your monthly credits reset once a month.
On Pro and Max, credits reset once a month. You'll find your exact date on your dashboard.
Credits are available on Pro and Max — buy them from your dashboard, and they're used once you've hit your limit. On Free, upgrading is what raises your allowance.
Yes. Cancel from your dashboard and you keep access through the end of the period you've already paid for.
On Pro and Max, yes — Navo remembers your last three exchanges on the same page, so you can keep going without repeating yourself. On Free, each question is answered on its own.
No. The panel appears in a fixed spot on the page. It closes after 30 seconds, or you can dismiss it yourself.
Click the X, or wait — it closes on its own after 30 seconds. Hovering over it pauses that.
No. Once it's installed it's always ready. Press your shortcut on any page.
Chrome removes the extension and nothing keeps running. Your account, plan and credits remain on heynavo.app, so reinstalling picks up where you left off.
Chrome updates it automatically.
Chrome 116 or newer, and a microphone. That's it.
Yes. Navo runs wherever Chrome does — Mac, Windows or Linux. The only difference is the shortcut: Cmd+Shift+Space on Mac, Ctrl+Shift+Space elsewhere.
How many questions you've asked and roughly how much time that saved, your plan, your credit balance, credits used this month, when they reset, and your current shortcut.
Every question saves 16.25 seconds, multiplied by how many you've asked. That's 30 seconds for a search minus about 13.75 seconds for Navo.
Both numbers are set against us on purpose. Research that screen-recorded 259 people across 1,801 search sessions found a median of 53 seconds — we use 30. Our own answers average about 12.5 seconds — we count 13.75. The estimate is deliberately low.